Privacy Policy - Dream-birch

Last updated: January 2024

Dream-birch ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Complete forms on our website
Request our services or information
Correspond with us via email or other means
Subscribe to communications from us

This information may include:

Name
Email address
Postal address
Details about your energy usage and requirements
Any other information you choose to provide

Automatically Collected Information

When you access our website, we may automatically collect certain information about your device and usage, including:

IP address
Browser type and version
Operating system
Pages visited and time spent on pages
Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our services
To respond to your enquiries and fulfil your requests
To send you information about our services that may interest you
To improve our website and services
To comply with legal obligations
To protect our rights and prevent fraud

Legal Basis for Processing

We process your personal data on the following legal grounds:

Consent: Where you have given us permission to process your data for specific purposes
Contract: Where processing is necessary for the performance of a contract with you
Legitimate interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights
Legal obligation: Where we are required to process data to comply with the law

Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

With service providers who assist in operating our business
When required by law or to protect our legal rights
In connection with a business transfer or acquisition
With your consent

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period varies depending on the context and our obligations.

Your Rights

Under applicable data protection laws, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to processing of your data
Request restriction of processing
Request data portability
Withdraw consent at any time

To exercise these rights, please contact us using the details provided below.

Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any linked websites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Dream-birch
47 Pemberton Road
Bristol, BS8 3HQ
United Kingdom

Email: [email protected]