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Send Us a Message

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Contact Information

Address
47 Pemberton Road
Bristol, BS8 3HQ
United Kingdom
Working Hours
Monday - Friday: 09:00 - 17:30
Saturday: 10:00 - 14:00
Sunday: Closed

Response Times

We aim to respond to all enquiries within one working day. For urgent matters, please indicate this in your message and we will prioritise accordingly.

Initial consultations can typically be arranged within 5 working days of your enquiry.

Frequently Asked Questions

Quick answers to common enquiries about our services.

What information do I need to provide for an assessment?

For vehicle assessments, we need your typical annual mileage, driving patterns, and current vehicle details. For heating analyses, we require property size, current heating system details, and recent energy bills. We'll provide a detailed checklist after your initial enquiry.

Are site visits required for all services?

Vehicle assessments and residential analyses can typically be completed remotely. Commercial energy audits usually require an on-site survey to ensure accuracy. We'll confirm requirements during our initial consultation.

Do you cover areas outside Bristol?

Yes, we serve clients throughout the United Kingdom. Remote assessments are available nationwide, and we can arrange site visits throughout England and Wales. Additional travel charges may apply for locations beyond 100 miles from our Bristol office.

What happens after I receive my report?

All reports include a complimentary 30-minute consultation call to discuss findings and answer questions. We can also provide ongoing support for implementing recommendations, available at our standard hourly rate.

Important: Dream-birch provides analytical and consulting services only. We are not energy suppliers and do not sell fuel, equipment, or installation services. Our recommendations are impartial and based solely on your stated requirements and our independent analysis. Results and savings may vary depending on individual circumstances and market conditions.