Our commitment to data protection and your rights
Last updated: January 2024
Dream-birch is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines our approach to data protection and explains your rights under these regulations.
Dream-birch acts as the data controller for personal information collected through this website and our services. We determine the purposes and means of processing your personal data.
Contact details:
Dream-birch
47 Pemberton Road
Bristol, BS8 3HQ
United Kingdom
Email: [email protected]
We adhere to the following principles when processing personal data:
We only process personal data when we have a valid lawful basis. The lawful bases we rely on include:
Where you have provided clear consent for us to process your personal data for a specific purpose. You may withdraw consent at any time.
Where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
Where processing is necessary for our legitimate business interests, except where such interests are overridden by your interests, rights, or freedoms.
Where processing is necessary to comply with a legal obligation to which we are subject.
Under the UK GDPR, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of receiving your request.
You have the right to request that we correct any inaccurate personal data we hold about you, and to have incomplete data completed.
You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected.
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as while we verify the accuracy of data you have challenged.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit this data to another controller.
You have the right to object to processing based on legitimate interests or for direct marketing purposes.
You have the right not to be subject to decisions based solely on automated processing, including profiling, which produce legal or similarly significant effects.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. In complex cases, we may extend this period by two months, but we will inform you of any extension within the first month.
We may ask you to verify your identity before processing your request to ensure that your personal data is not disclosed to unauthorised persons.
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
We do not routinely transfer personal data outside the United Kingdom. If we do transfer data internationally, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk
We may update this GDPR notice from time to time. Any changes will be posted on this page with an updated revision date.